“ British innovation in design, in the creative arts, in engineering and manufacturing is world class. ”

“ Business is not a science it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing. ”

“ Making those around you feel invisible is the opposite of leadership. ”

“ One of the sad truths about leadership is that, the higher up the ladder you travel, the less you know. ”

“ I'm all for ambition and stretch goals. I set them for myself. But leadership isn't the same as cheerleading. Believing in something is a necessary but absolutely insufficient condition for making it come true. ”

“ Britain is famous for being great at inventing and poor at commercializing. ”

“ The truth won't set us free - until we develop the skills and the habit and the talent and the moral courage to use it. ”

“ The medical profession is - and knows itself to be - endemically conservative and conformist. ”

“ When you use words loosely, without care and consideration, you erode trust in yourself and in what you're saying. When you squander words, you diminish your power. ”

“ All businesses and jobs depend on a vast number of people, often unnoticed and unthanked, without which nothing really gets done. They are all human and deserve respect and gratitude. ”